Monday, September 9, 2013

Starbucks and Lean Management

If you ever read this blog, you know that Starbucks has been a great disappointment to me. For years I visited local Starbucks four to six days per week. Now I've been there once in the past three weeks. I did make several visits. However, when they fail to have the product I like and want to drink, I leave and go elsewhere.

The product I seek is freshly brewed decaf coffee, which was readily available at all times. Currently, all you can get in my area is the Pukey Panther-Piss Pourthrough with the horrible taste and worse aftertaste.

The only reason I can think of why they did this is due to major changes and monstrous greed on the part of Howard Schultz.  The harbinger came to light with the name-change from Starbucks Coffee to Starbucks, and most likely, lean management.

For all practical purposes, this means my Starbucks Gold Card has been rendered useless, my relationship with this retail establishment is over, and Dunkin Donuts  gets my business now.

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